A reply saying that the hospital is willing to assess further is only a starting point. Confirm the institution and department, which version of the records was reviewed, and whether the suggested next step is more remote information, an outpatient assessment, a consultation or possible admission. Similar wording can describe very different arrangements.

Next, clarify the purpose and likely sequence of the first visit: what may happen, whether fasting or medication changes are required, which tests might be repeated, how many days to allow and whether a companion should attend. Medication instructions are clinical decisions for the hospital or the patient's existing doctor, not a coordinator.

Then ask about timing and conditions. Is the appointment confirmed or merely a possible date? Must records, registration or payment be completed first? How long is the response valid? If a visa or flight is delayed, the hospital should reconfirm whether the original slot can be kept.

Separate costs by provider. Ask what the hospital can currently estimate and what can only be decided after examination. Identify who charges for Kangqiao coordination, interpretation, accommodation, transport and insurance. Amounts from several providers should not be presented as one fixed treatment package.

Finally, record who to contact if the health condition changes, a flight moves, attendance becomes impossible or cancellation is needed. Put the answers into one written confirmation and label anything still unknown. Continue with visas and travel only when the key conditions are clear and realistically affordable for you.

Important boundary

This general information does not constitute diagnosis or treatment advice.