ABOUT KANGQIAO

We help you organise the practical steps around seeking medical care in China.

Kangqiao helps international patients and families prepare questions and records, contact hospitals, coordinate appointments and interpretation, and connect practical local arrangements where needed. Kangqiao is not a hospital and does not diagnose or decide treatment.

01

Hospitals and clinicians

They decide whether to accept a case, provide diagnosis, tests and treatment, explain medical risks and charges, and issue formal medical documents.

02

Kangqiao

We help organise questions and records, contact hospitals, explain practical steps, coordinate appointments and language support, and clarify separate costs and next actions.

03

Travel providers

They provide flights, accommodation, transport or other travel services within their licences and contracts, with separate prices, insurance and cancellation rules.

WHAT YOU SHOULD EXPECT

Important details should be clear before you pay or travel.

  1. Whether a hospital will review the case
  2. Which records are needed
  3. Who provides each service
  4. Who charges each cost
  5. When the appointment and trip are confirmed
  6. Who to contact when plans change