Coordinated, well-documented information
Your enquiry, consents, record versions, provider replies and next steps are kept in one controlled process, so patients and providers always work from the same up-to-date information.
MEDICAL CARE IN CHINA
Considering care in China? Ask a hospital before you book.
Tell us about the diagnosis or health goal, what records you already have and when you may travel. We can explain what to prepare, ask a relevant hospital whether it can review your case, and help you understand the practical next steps.
You can ask aboutWhether a hospital can review your caseRecords, timing and cost categoriesLanguage and local arrangements
WHY KANGQIAO
Why choose Kangqiao for medical care in China?
Arranging care abroad is about more than finding a hospital. It means keeping information, consent, timing, services and responsibilities aligned at every step. Kangqiao puts patients at the centre, connecting hospitals, travel providers and professional services so that important details stay documented, traceable and clearly confirmed.
Coordination across borders
We focus on the non-medical side of arranging care in China, helping patients reach hospitals, licensed travel providers and professional services. Each provider works within its own qualifications, contracts and responsibilities.
Clarity before commitment
Clear steps and checkpoints help us manage consent, handovers and changes, reducing the risk of missing information, differing expectations or unclear responsibilities.
We make sure the important details are agreed before you commit.
Who is responsible, what you will receive, when it will be confirmed, who charges for each item and who to contact if plans change — all of this is made clear before key decisions and kept up to date throughout your journey.
You do not need to understand every medical term before contacting us. Start with what you want help with, what records you have and when you may travel.
WAYS WE CAN HELP
What would you like help with?
Choose the closest option. If you are not sure, send a general inquiry and a coordinator will help you identify a sensible first step.
01
Before-travel case review
Could this help me? →Hospital Case Review Before Travel
If you already have a diagnosis or test results, we help organise the information a hospital needs and ask whether the relevant department can review your case before you make travel plans.
Tell us your situationPrepare the requested recordsAsk a hospital to reviewReceive the response
02
Health check planning
Could this help me? →Health Check Planning in China
If you are considering a health check in China, we use your goals, history and practical needs to help contact a suitable medical institution and clarify options, timing, costs and report delivery.
Tell us your goalsReview available optionsConfirm items and pricePlan the appointment
03
TCM and rehabilitation
Could this help me? →TCM and Rehabilitation Support
If you are interested in acupuncture, tuina, traditional Chinese medicine or rehabilitation, we help a licensed institution review whether an assessment may be appropriate before plans are made.
Tell us what you are consideringInstitution suitability reviewConfirm the service and cautionsArrange the visit
04
Specialist care planning
Could this help me? →Specialist Care Planning
For cancer, orthopaedic, heart, digestive or another complex condition, we help prepare your information and contact a relevant hospital department for an individual review.
Tell us the conditionPrepare records securelyHospital department reviewUnderstand options and costs
THE RIGHT HOSPITAL COMES FIRST
Beijing, Shanghai, Chongqing or elsewhere depends on what fits your case
We first consider your condition or health goal, the relevant department, the hospital's response and practical travel needs. No city is the default. Once the hospital and city are clear, we can help coordinate interpretation, local transport, accommodation information and hospital directions.
- Before matching
- Your question, existing records, language and travel needs
- Compare options
- Hospital response, department capability, timing, costs and likely stay
- Choose the city
- Plan travel and local support around the confirmed hospital and date
YOUR FIRST FOUR STEPS
What happens after you contact us?
You remain free to stop after any early information step. Nothing is sent to a hospital without the required permission.
- 01
Send a short description
Tell us the condition or health goal, the types of records you have and your preferred language. Do not paste a full medical report into the first form.
- 02
Receive a record checklist
A coordinator explains which information is needed next and, if medical records are required, how to share them through the appropriate process.
- 03
Wait for the hospital response
The hospital decides whether it can review or accept the case. It may ask questions or say that the requested service is not suitable.
- 04
Review costs and plans before booking
Ask who charges each item, what is included, when the quotation expires and what can be cancelled before confirming travel.
Will I receive one total price?
Usually, medical charges, Kangqiao coordination fees and third-party travel services come from different providers. We help you identify who charges each item and which written terms apply.
When should I book flights?
Wait until the hospital response, appointment availability, likely stay and relevant payment or cancellation terms are clear. Visa decisions remain with the responsible government authority.
NOT SURE WHICH OPTION FITS?
Tell us what you needA short, general description is enough to begin.
The first form does not ask for your passport number or a complete medical record.